Quality and After sales Service Commitment Letter

Our company solemnly promises:

1、 Quality Commitment:

Our company's products are manufactured strictly in accordance with the contract and drawing requirements

All materials are national standard materials, and non-standard materials, waste materials, and usage are strictly prohibited

Using second-hand recycled materials, with professional skills, excellent design, exquisite craftsmanship, and good quality

The service system ensures that users can use it with confidence and satisfaction. Products manufactured by our company

The quality is not up to standard, or the stiffness and strength do not meet the design requirements, which affects the functional use of the main structure,

We will dispatch technical personnel to promptly resolve the issue, and any losses incurred will be borne by us.

2、 After sales service:

1. The warranty period for steel formwork is six months (calculated from the date of product delivery), and any quality issues

Free on-site repair during the warranty period.

2. The warranty period for ordinary small steel structures is 1 year, while the warranty period for medium and large steel structures is 2 years

During the warranty period, free on-site repairs are provided for any quality issues.

After receiving the warranty notice, our company will dispatch professional personnel to the scene within 2 working days,

According to the customer's situation, it can be repaired within 24 hours if necessary.

Jiangsu Hongwang Steel Structure Co., Ltd